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How much
does shipping cost? When will I receive my order?
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Please
click here for our current shipping and
delivery schedule.
- Books shipped to Canada
will incur an additional 5% (GST) charge. No additional fees (duties, customs)
will be collected upon delivery.
- Only one shipping and
handling fee will be charged no matter how many books are ordered - they must
be ordered at the same time & shipped to the same
location
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Which payment
methods do you accept?
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We accept Visa and
MasterCard, or you may pay through PayPal (includes Visa, MasterCard, Amex,
Discover, and checking account). All prices are in U.S.
funds.
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How will I
know that you received my order and when my order has been
shipped?
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You will receive
confirmation from us by Email as soon as your order is received, and again the
day your order is shipped. When available, a tracking number will be sent to
you via Email
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What is your
return policy?
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We know how important a
gift of When We Were Married is to you, and we stand behind it
100%.
If, for any reason, you
are not absolutely delighted and satisfied with your order, simply return it to
us within 60-days for a full refund of the purchase price, less shipping costs
– no questions asked.
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I placed an
order and then changed my mind or realized I made a mistake? What
should I do?
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We pride ourselves on
our ability to ship orders quickly; because of this your book may be printed
within hours of placing your order. PLEASE double-check your Email
confirmation, which you will receive right after you place your order, and
contact us right away if you see any errors.
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I just
received my order and see a mistake. Can I get a
replacement?
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We understand that
everyone makes mistakes. Please take special care when reviewing your order.
Check your spelling, dates and names carefully; we will send you an Email
confirmation as well. In the event that you made an error and need a
replacement, we will print and ship you a new book at a
discount.
Of course if we made the
error we will send a replacement book promptly at no charge to
you.
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When will the 2011 edition be
available?
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The 2011 edition will be
available mid-January, 2012.
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Who writes
the astrological report?
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The astrological chart
and reports are custom-printed using customized software, called Kepler, from
Cosmic Patterns. This is the same professional software used by the the
Internet's most popular horoscope firms.
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Do
you ship internationally or to APO/FPO addresses?
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At this time,
we only ship to the United States and Canada.
We do, however, accept
orders for shipment to APO/FPO addresses. Orders to these addresses are
promptly shipped via Priority Mail. Second Day and Next Day delivery are
notavailable.
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Is gift
wrapping available?
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We take great pride in
our packaging – each book and CD is carefully wrapped in white tissue paper
before being placed inside the gift box. The gift box is then
wrapped in white shipping paper.
At this time we do not
offer additional gift wrapping services.
Once your order has been
placed, you will receive a receipt from us by e-mail. No invoice will be sent
with your order.
To order the keepsake they will
treasure
forever for only $29.95
- CLICK
HERE!
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